General Support
Questions about your account, billing, or the platform. Our support team is available Monday through Friday.
Legal
Contract inquiries, terms of service questions, litigation holds, and all legal correspondence should be directed here.
[email protected]
Responses within 3 business days
Security
To report a vulnerability, suspected breach, or security concern, contact our security team directly.
[email protected]
We follow responsible disclosure practices
Privacy
Data deletion requests, CCPA inquiries, and any questions about how we collect, store, or handle personal data.
[email protected]
We aim to respond within 30 days of receipt
Press & Media
Interview requests, press kit downloads, product announcements, and media inquiries. If you're covering the retail loss prevention space and want to talk to our team, we're happy to connect.
[email protected]
Credentialed press only
Partnerships
Technology integrations, referral agreements, and any other partnership inquiries.